Terms of service.

Inspired by colour, nature and contrast. I hand make every piece of stained glass, relying on traditional techniques rather than fancy cutting machines. I translate characters, logos, patterns, scenes, anything into stained glass, working with you to ensure you get exactly what you want. Bespoke pieces made to order. You name it, I'll make it. I welcome the bizarre and random.

All items securely shipped once payment has been received. Deposit scheme for commissions depending on size of order.

Accepted payment methods

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Returns and exchanges

I gladly accept returns

Contact me within: 14 days of delivery

Send items back within: 21 days of delivery

I don't accept exchanges or cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalised orders

  • Perishable products (like food or flowers)

  • Digital downloads

  • Intimate items (for health/hygiene reasons)

Returns and exchange details

Refunds on request. Email me if there is a problem.

Stay glassy.

Payment

Paypal accepted. All items sent once payment has been received and cleared.

Delivery

Prices vary depending on size of piece to be posted. See individual pieces for postage. All sent first class recorded delivery via Royal Mail.